They're taunting me again. Adelphia, that is. Taunting me most cruelly.
Yesterday, for the first time in over six months, we got a flyer telling us we should subscribe to HIGH-SPEED INTERNET!!!11oneone! Since it's been so long since they sent me one, I figured hey, I might as well call to see if they really mean it this time.
After being on-hold forever, I finally get a CS person, who informs me that yes, they do in fact offer service to my house. I respond with a flat-out denial: "No you don't."
"Oh yes!" she says, "we had a previous customer at that address!"
Aha, now I've caught her! We are the only people at this address who've been in contact with Adelphia - the previous owners had DirecTV, and Adelphia repeatedly told me over the space of several months that they don't offer service to my house. Ha ha, you couldn't trick me this time!
"Did they tell you they were going to do a site survey the last time you called," she asked innocently.
Warily, I responded. "Yes..."
"That's what it is, then - they did the site survey at your request, and now offer service to your house."
!!!
I repeat: !!!
So - I call up Erik. We reach a consensus in record time: we keep DirecTV (more channels + TiVo, other DVRs need not apply), and Adelphia is just messing with our heads and they don't, in fact, offer service to our house.
...but I'm calling them back to subscribe anyway.
[EDIT] Yup, cruel taunt. The second person told me they don't actually offer service to my house, but let her go check on something. I was on hold for a few minutes when I was...disconnected. I tried to call back, and got - immediately disconnected by the Adelphia system. Bastards!