Gotta love the government. Ask a simple question (Ok, it really wasn't a simple question at all), have helpdesk entries opened up for you so other people can do your work.
At least now I don't have to figure out how to take a spreadsheet with 6,000 some entries and cut it down to just one ones I need, with the only truly useful data for culling purposes being mailbox names and server IDs.
My boss said the worst thing ever, though: "You're a programmer, figure out some way to compare that with another (nonexistant, may I add) spreadsheet to pull out just what we need." A spreadsheet is not a database, my friend. And mailbox names are hard to automagically correlate with real names. He followed that up with a directive to attend a meeting that starts a half-hour after I had planned on leaving, too.
And what does programming have to do with spreadsheets, anyway? I'm still scratching my head about that.
[/pointless ramble]